Commerce : Basics Of Organisation Behaviour (GE) SEM - IV Chapter Wise Notes

 




Unit 1

 

Introduction


Introduction to organisational studies, importance of organisations, relationship between management and organizing function, emergence and development of Organisation Behaviour, Organisational Behaviour in changing times.





Unit 2

 

Individual Behaviour

 

Individual characteristics - Inherited characteristics vs. learned characteristics; Personalityconcept and types; Components of Attitude, organisational commitmentand job satisfaction as work attitude; Sources and types of values; role of values and beliefs in the making of an individual.





Unit 3

 

Communication and Motivation

 

Communication - concept, process and types, essentials of effective communication; Johari Window.

 

Why people work - Maslow’s Need Hierarchy theory, intrinsic and extrinsic rewards, monetary and non-monetary incentives, contemporary motivation practices.

 





Unit 4

 

Group Behaviour and Leadership

 

Importance of groups, groups vs. teams;

 

Leadership - trait theory, nature vs. nurture leadership; difference between a leader and a manager; Leadership styles (Likert) - exploitative, benevolent, consultative, and participative; making of great leaders, contemporary leadership practices.

 

 



 


Unit 5: Organisational Dynamics


Organisation as a system; organisational structure, relationship between organisation structure, system, and strategy; Managing conflict - reasons, types and resolutions; Managing stress.

 




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